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Fpl Palm Beach Gardens Phone Number

Florida Power And Light Company Phone Numbers and Emails

Toll-Free Number:

  • (800) 468-8243

    Emergencies

Florida Power And Light Company Contact Information

Corporate Office Address:

NextEra Energy, Inc.

700 Universe Boulevard

Juno Beach, Florida 33408

United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 7:00pm

Saturday: 9:00am - 5:00pm

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Florida Power And Light Company Rating Based on 322 Reviews

Rating details

1.9 more details

Product or Service Quality

Rating stats

Rating trend

Summary of Florida Power And Light Company Customer Service Calls

5.3K TOTAL
CALLS

03:29 AVG CALL
DURATION

11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Florida Power And Light Company Customer Service?

Payments and Charges Question:

  • "Bill incorrect 3x higher with no increase in usage"
  • "Bill"
  • "Pay bill"

Staff Question:

  • "Turn on service"
  • "Service out"
  • "Want to start new service at new place"

Request for Information Question:

  • "Where can i pay my bill with a check today?"
  • "How to get support for electric vehicle"
  • "Looking for refunds"

Account Question:

  • "New ach account number"
  • "Accounts issues"
  • "Accounts are backwards"

Product/ Service Question:

  • "Set up solar system"
  • "Some FPL workers came to my house at night"
  • "Reconnect power"

Activation/ Cancellation Question:

  • "Cancellation"
  • "Cancel service"
  • "Terminate one acct"

Return/ Replace Question:

  • "Change address"
  • "Returned payment"
  • "No return email"

Shipping and Delivery Question:

  • "Did not get any bill"
  • "Wrong address for service"
  • "Because I have not received a bill and I can't get on line to see anything says my information is wrong and it's not just need to speak to a person please my"

Refund Question:

  • "Need refund check sent to a different address"
  • "Never got my refund check"
  • "Refund"

Website/ Application Question:

  • "The website says my account number isn't showing up in the system"
  • "Problem with your website"
  • "Site won't accept payment"

Employment Question:

  • "I had an extension due on November 2nd which was yesterdayI used to get paid on the first of the monthAnd they have changed it until the 3rd which is todayI will be paying my bill todayI do not want a interruption in service it will be paid today"
  • "Tax purposes business EIN for filing 1099"
  • "My fathers old 401k"

Cards Question:

  • "To change credit card"

Other Question:

  • "New customer"
  • "Power outage"
  • "Need power"

About

Top Florida Power And Light Company Services

Residential Electricity Supply, Customer Care, Electricity Supply

Top Florida Power And Light Company Products

Website, Commercial

Florida Power And Light Company Pros and Cons

Pros: Only game in town, Reliable service, Use to be there representatives who helped, Reliable, Electric service

Cons: Awful customer service, Inability to speak with a human when necessary, Cannot reach a live person, Automated customer service, Response to my problem

Related Companies

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Summary

Florida Power and Light Company or FPL is an electric utility in Florida. Company serves about 4.5 million customers and is one of the largest rate-regulated utilities in the U.S. FPL works on the market since 1925. FPL is a part of NextEra Energy, Inc., both companies take care about clean energy providing and environment protection. Besides main electricity services company offers energy saving tips, toolkits, home energy survey, interactive house and On Call Program. FPL encourages to use solar energy and solar batteries to make electricity bills less expensive. The web site of the company contains all necessary tools to manage customers account, make payments and get all information.

Florida Power And Light Company reviews and complaints

Florida Power And Light Company is ranked 123 out of 1338 in Utility category

Payment Methods

VISA

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Source: https://florida-power-and-light-company.pissedconsumer.com/customer-service.html

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